I played about 15 minutes of my 2-hour package before the issue came about. However, 15 minutes is all you need in there if any at all. Hi Irene, Based on the information provided, we did a thorough investigation through our system that records all the transactions and game plays based on the date and time of any individual card, which is linked to our security camera footage around our centre.
WAYS TO PLAY
The conclusion of our finding shows that two customers brought a discount voucher from the Brisbane's Entertainment Book that is not valid in our store. We considered their long trip to Surfers Paradise, and honoured this voucher. They bought 2 combo packages buy one and get another one for free. As our company standard procedure, our customer service attendant CSA explained to them the package they bought and the condition of the purchase. The CSA also provided a flyer of the package to the customers, it clearly stated that the package is for one per person only and if the customer shares the card, it will be permanently deactivated.
The customers breached the conditions of purchase by sharing their cards with other family members who were not present while the two customers bought the packages but played the games and the cards were de-activated.
Visited twice, once for 2 hrs, then kids insisted on 2nd visit for 3 hrs. Loved having so many different games including the laser sport and bumper cars. We all had fun, very noisy, but to be expected. Was very impressed that when my daughter misplaced her card the staff were able to issue another card so we didn't lose the two hours still left on car. More fun than the theme parks: We were recommended by a friend to take the children to Time Zone in Surfers Paradise.
But we were so glad we followed our friend's advice.
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The prizes for redemption was good too. We spent a couple of rainy nights there and collected a number of little prizes for the kids.
Highly recommended, especially if you have a few hours to kill. They open till late. Flights Vacation Rentals Restaurants Things to do. All of your saved places can be found here in My Trips. Log in to get trip updates and message other travelers. Log in Join Recently viewed Bookings Inbox. What a scam and worst service ever!! Reviewed January 7, Reviewed December 28, Review of Timezone Surfers Paradise. Ask biibo1 about Timezone Surfers Paradise. Report response as inappropriate Thank you.
We appreciate your input. See all reviews. Learn to Surf at Surfers Paradise on the Gold Gold Coast Sightseeing Cruise. Shop Tickets And Tours. Show reviews that mention. Timezone Gold Coast features the best indoor family entertainment in the world.
Timezone - Surfers Paradise - Inside Gold Coast
With sqm in Surfers Paradise and sqm in Coolangatta of the latest games and attractions including laser skirmish, dodgem cars, mini golf Surfers Paradise store only and Tenpin Bowling Coolangatta store only. Open 7 days, 9 am till late. Volunteering is the perfect combination of giving back to your community and building friendships. It's also a great Cash 4 Books is back! Read on for all the details of how you can earn instant cash for your used texts.
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